PNB Bank Rules 2026: Account, Minimum Balance, KYC and Transaction Rules

• PNB Bank Rules 2026: Complete profile Guide to Account, Minimum Balance, KYC and Transaction Rules

Punjab National Bank (PNB) is one of India’s leading public sector banks, offering various banking services to millions of customers. From savings accounts and current accounts to fixed deposits, debit cards, mobile banking and internet banking, PNB provides several facilities for individuals and businesses.

However, customers should understand the important PNB Bank Rules before opening an account or using banking services. These rules help customers manage their money safely, avoid unnecessary charges and understand the bank’s requirements.

In this article, we explain the major PNB banking rules, including savings account requirements, minimum balance, KYC documents, cash withdrawal limits, ATM usage, nomination facilities a

nd digital banking safety.

1. PNB Savings Account Rules

Punjab National Bank offers different types of savings accounts for individuals and eligible organisations. Customers can open an account individually or jointly, depending on the account type.

To open a regular savings account, customers generally need to provide identity proof, address proof, photographs and other documents required under the bank’s KYC guidelines.

The main facilities available with eligible PNB savings accounts include:

• Cash deposits and withdrawals.
• ATM and debit card facilities.
• Internet banking and mobile banking.
• Fund transfers through NEFT, RTGS and IMPS.
• Passbook and account statements.
• Nomination facilities.
• Standing instructions.

Customers should check the features and conditions of their selected savings account because different account schemes may have different transaction limits and service facilities.

2. PNB Minimum Balance Rules

Minimum balance requirements are among the most common questions asked by PNB customers.

Different savings account schemes may have different balance requirements. However, an important update was announced by Punjab National Bank in July 2025.

PNB waived penal charges for non-maintenance of Minimum Average Balance (MAB) in all savings accounts, effective from 1 July 2025.

This means eligible savings account customers do not have to pay penal charges for failing to maintain the prescribed minimum average balance under this announcement.

Customers should remember that other service charges, such as applicable debit card, cheque book or transaction-related charges, may still apply according to the bank’s latest schedule.

3. PNB Zero Balance Account Rules

PNB also offers a Basic Savings Bank Deposit Account (BSBDA), commonly known as a zero balance savings account.

This account is designed to provide basic banking facilities without requiring customers to maintain a minimum balance.

Important features include:

• No minimum balance requirement.
• Basic savings and deposit facilities.
• KYC compliance as per applicable regulations.
• Nomination facility.
• Eligible ATM and debit card facilities.
• Basic banking services under the applicable scheme conditions.

Customers should understand that a Basic Savings Bank Deposit Account has specific operating conditions. For example, a customer holding a BSBDA generally cannot maintain another regular savings bank deposit account with the same bank, subject to applicable rules.

4. PNB KYC Rules

Know Your Customer (KYC) is an important banking requirement in India. PNB follows the Reserve Bank of India’s KYC and Anti-Money Laundering guidelines.

Customers may need to provide the following documents:

• Aadhaar card or another officially valid identity document.
• PAN card or Form 60, where applicable.
• Address proof.
• Recent photograph.
• Registered mobile number.
• Additional documents if required by the bank.

Existing customers may also need to update their KYC information when requested by the bank.

If your address, mobile number or other important personal information changes, contact your PNB branch or use an authorised banking channel to update the details.

Keeping KYC information updated helps prevent account restrictions and makes banking services easier to access.

5. PNB Cash Deposit and Withdrawal Rules

PNB customers can deposit and withdraw money through bank branches, ATMs and other available banking channels.

However, certain cash transactions have specific restrictions.

According to PNB’s published deposit information:

• Cash payment to a third party from a Savings Fund Account is restricted to a maximum of ₹50,000 per day.
• Cash payment to a third party from a Current Account is restricted to a maximum of ₹1,00,000 per day.
• Certain cash payments at non-base branches are subject to additional restrictions.

Customers should carry their passbook, withdrawal slip, cheque or other required documents when visiting a branch.

For large cash transactions, it is advisable to contact the branch beforehand and confirm the applicable requirements.

6. PNB ATM and Debit Card Rules

PNB provides ATM and debit card facilities to eligible account holders. Customers can use these cards to withdraw cash, make purchases and access other banking services.

Important ATM and debit card safety rules include:

1. Never share your ATM PIN with another person.
2. Do not share OTPs received on your registered mobile number.
3. Avoid using suspicious ATMs.
4. Cover the keypad while entering your PIN.
5. Report a lost or stolen debit card immediately.
6. Check your account statement regularly.

ATM withdrawal limits, free transaction limits and annual debit card charges depend on the card variant and applicable bank guidelines.

Customers should check the latest PNB debit card charges before using their cards.

7. PNB Mobile Banking and Internet Banking Rules

PNB provides digital banking facilities that allow customers to access banking services without visiting a branch.

Through authorised PNB mobile banking and internet banking platforms, customers can perform several activities, including:

• Checking account balances.
• Downloading account statements.
• Transferring funds.
• Paying eligible bills.
• Managing beneficiaries.
• Viewing transaction history.
• Accessing other available banking services.

Customers must use the official PNB website or authorised mobile application.

Never click suspicious banking links received through SMS, WhatsApp or email. PNB customers should never share their passwords, PINs, OTPs or confidential banking information with anyone.

8. PNB Nomination Rules

Nomination is an important facility available for eligible PNB deposit accounts.

A nominee is a person authorised to receive the account balance or other eligible assets from the bank after the account holder’s death, subject to the applicable legal and banking procedures.

Customers can register a nominee while opening an account or submit the relevant nomination form later.

PNB also provides facilities to change or cancel an existing nomination according to its rules.

Customers should provide accurate nominee information and keep it updated whenever necessary.

9. PNB Bank Charges and Service Rules

Although PNB offers several free banking facilities, certain services may attract charges.

These may include:

• Debit card annual maintenance charges.
• Additional cheque book charges.
• Certain branch-based fund transfers.
• Demand draft services.
• Duplicate documents and other special services.
• Certain non-credit-related banking services.

The actual charges depend on the account type, service and latest bank schedule.

Before using a chargeable service, customers should visit the official PNB website and check the current Fees and Services section.

10. Important Rules for PNB Customers

Every PNB customer should follow some basic banking practices to protect their money and account information.

• Keep your registered mobile number active.
• Update KYC information whenever required.
• Check bank statements regularly.
• Maintain sufficient funds for scheduled payments.
• Do not share confidential banking information.
• Report unauthorised transactions immediately.
• Keep your debit card and cheque book secure.
• Use official PNB banking channels.
• Check the latest service charges before requesting additional services.

These simple practices can help customers avoid common banking problems.

Frequently Asked Questions (FAQs)

1. What are the new PNB Bank Rules in 2026?

PNB customers should follow applicable KYC, account operation, transaction, debit card and digital banking rules. PNB waived penal charges for non-maintenance of minimum average balance in all savings accounts from 1 July 2025.

2. Is a minimum balance compulsory in PNB?

PNB’s savings account minimum balance rules depend on the account scheme. However, penal charges for non-maintenance of minimum average balance in all savings accounts have been waived since 1 July 2025.

3. Does PNB offer a zero balance account?

Yes. PNB offers a Basic Savings Bank Deposit Account (BSBDA), which does not require customers to maintain a minimum balance.

4. What documents are required to open a PNB account?

Generally, customers need identity proof, address proof, PAN or Form 60 where applicable, photographs and other documents required under KYC guidelines.

5. Can I update my PNB KYC online?

Some KYC updates may be available through authorised digital channels, depending on customer eligibility and bank instructions. Customers can also contact their home branch.

6. How can I check the latest PNB bank charges?

Visit the official Punjab National Bank website and open the Fees and Services section to check the latest applicable charges.

Conclusion

Understanding the PNB Bank Rules is important for every Punjab National Bank customer. Whether you have a regular savings account, zero balance account or current account, knowing the banking requirements can help you use your account more effectively.

PNB offers several useful facilities, including mobile banking, ATM services, fund transfers, nomination and savings schemes. Customers should keep their KYC details updated, follow security guidelines and check the latest bank notifications before using services that may involve additional charges.

For the most accurate and updated information, always refer to the official Punjab National Bank website or contact your nearest PNB branch.